Our fulfilment centre operates Monday - Friday only. For same day despatch, orders must be placed before 12:30pm.
Orders placed after midday on Friday will be despatched on the Monday. There is no Saturday despatch service. We don't offer Saturday delivery for orders placed on a Friday as standard - if you urgently need that special piece of kit for a Saturday race though, please get in touch and we would be more than happy to try and help.
Once you have placed your order, you will receive an order confirmation. Once the warehouse team have picked, packed, and despatched your parcel, you will receive a delivery notification with tracking details. Please note, there can sometimes be a delay in your tracking information updating with the shipping carriers.
Who we ship with:
Standard orders: Royal Mail 48 hour Tracked or Evri 48 hour tracked
Next day orders: DX logistics
UK Standard shipping
Orders over £150: FREE shipping with Royal Mail 48hr
Orders under £150: £6 shipping with Royal Mail or Evri – either service can be selected
UK Next day shipping
£10 with DX logistics
Our next day option is 99% guaranteed to be delivered within time and before 6pm. Please note we do not reimburse next day shipping should your order not arrive within time.
Europe, North America & Rest of World (all non-UK)
Who we ship with:
We ship all international orders with DHL on a 2-3 day tracked and signed service.
All prices seen are converted into your local currency. Shipping and any duty/taxes are all calculated at the checkout stage. Terms of our shipping and rates are all shown at the checkout stage.
Please note for European orders, as of 01.03.23, we only ship under Duty-Delivered-Paid (DDP) terms. This means there are no final delivery import fees or unexpected late invoices.
All delivery times are subject to custom checks; however, we use an end-to-end provider so don't usually experience delays. The SOAR team are always on hand should you experience any issues.